wanted: art community rockstar!

Who are we?

Nido creativo is an art house for creators in Playa!

We are Playa del Carmen's premier and only artist co-creation space specifically designed for the creator, builder, inventor. Our mission is to provide a collaborative art studio environment that inspires artists and creators to get more done. We are proud of our local community and we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset. 

NidoCreativo is actively seeking a friendly, analytical and detail-oriented person to be our face in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is much growth opportunity in this position!

 

Community manager responsibilities include:

  • Community management

    • YOU ARE THE VIBE! And don’t even have to try, just by being around, you create and friendly environment that often leads to wow community experiences.

    • Plan and launch community initiatives to synergize artists/creators. This might include targeted member introductions, recommending possible mentor matches and managing communications within the space and through digital platforms.

    • Valuable research: Seek out information about the business and personal objectives of artists and brands that come to Nido. And let’s act upon it as a team! 

    • Conflict resolution on point! If let’s say two people are fighting over the same microphone, you know you have what it takes resolving issues between members quickly and in a manner that diffuses tension.

    • Foster a sense of inclusivity where fresh ideas are welcome.

    • Event planning and execution.

    • Oversee new member onboarding.

    • Conduct tours for prospective members.

    • Ensure that new members will fit with Nido's culture dynamics and mission.

    • Help build a quarterly calendar of coworking events that engages as many artists, creators and like-minded brands. 

    • Be knowledgeable about Nido's membership contracts and guidelines. Explain these policies to members as necessary.

 

  •  Rent space for classes, events, workshops 

    • Create relationships and maintain contact with potential event hosts: artists, teachers, etc.

    • Assist hosts in managing guests before and after their events, and during events as needed by the host.

    • Host the event host: locate materials they may need, help with technical setups, etc.

    • Make sure the space is always ordered, casual clean up is part of a good life.

    • Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Nido's CRM and digital community.
       

  • Ownership: There’s HUGE room for creativity at Nido Creativo, after all it’s what we’re all about! Actively play with it, imagine, and bring forth that creator you are, we are!.

    • Make recommendations to the owners about new features or perks that will entice members.

    • With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing.

    • Attend regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals.

    • Share perspectives on the team with ownership.

  • Admin stuff:

    • Utilize a variety of coworking software applications manage the space and membership

    • Inform members about preventive facility maintenance programs or issues that may impact them.

    • Submit maintenance requests for repairs to the owners or maintenance personnel

    • Mail & deliveries - send and receive

    • Supply/inventory management 


 

What makes a great community manager

  • Fosters "spontaneous" interactions that help our members’ brands grow.

  • Reliable, punctual and trustworthy.

  • Her/his passion about the vision sells by itself

  • Plans events

  • Maintains cleanliness and ensures everything is in working order.

  • Does community outreach.

  • Handles mail and deliveries.

  • Provides good energy to members and visitors alike.

 

Experience and Requirements

  • 2-4 years experience with increasing responsibility in either a sales or customer service role

  • Demonstrated project management skills 

  • Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on

  • Experience managing social media campaigns

  • Experience with written content generation in an art/creative environment and graphic design skills

  • Passion for Playa de Carmen and our creator community

  • Interest in working both independently and with frequent interactions with the owners

  • Fluent in English and Spanish

  • A high level ethics, empathy and dependability

 

Benefits

  • The salary may vary according to the level of your experience, starting at 10.000 mxn pesos per month + commissions

  • After 3 months with us, you can have access to a medium level medical insurance.

  • If you have a personal project let's make it grow, our team has financial and business experts that can coach you one hour a week.

  • One week fully paid vacation the first year.

Highlights

💪 Personal & Professional Growth

🚀 High Growth Potential 

🔑 Work with the founders

IS THIS YOU?!

prove-it.jpg