
wanted: art community rockstar!
Who are we?
Nido creativo is an art house for creators in Playa!
We are Playa del Carmen's premier and only artist co-creation space specifically designed for the creator, builder, inventor. Our mission is to provide a collaborative art studio environment that inspires artists and creators to get more done. We are proud of our local community and we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset.
NidoCreativo is actively seeking a friendly, analytical and detail-oriented person to be our face in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is much growth opportunity in this position!
Community manager responsibilities include:
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Community management
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YOU ARE THE VIBE! And don’t even have to try, just by being around, you create and friendly environment that often leads to wow community experiences.
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Plan and launch community initiatives to synergize artists/creators. This might include targeted member introductions, recommending possible mentor matches and managing communications within the space and through digital platforms.
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Valuable research: Seek out information about the business and personal objectives of artists and brands that come to Nido. And let’s act upon it as a team!
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Conflict resolution on point! If let’s say two people are fighting over the same microphone, you know you have what it takes resolving issues between members quickly and in a manner that diffuses tension.
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Foster a sense of inclusivity where fresh ideas are welcome.
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Event planning and execution.
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Oversee new member onboarding.
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Conduct tours for prospective members.
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Ensure that new members will fit with Nido's culture dynamics and mission.
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Help build a quarterly calendar of coworking events that engages as many artists, creators and like-minded brands.
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Be knowledgeable about Nido's membership contracts and guidelines. Explain these policies to members as necessary.
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Rent space for classes, events, workshops
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Create relationships and maintain contact with potential event hosts: artists, teachers, etc.
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Assist hosts in managing guests before and after their events, and during events as needed by the host.
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Host the event host: locate materials they may need, help with technical setups, etc.
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Make sure the space is always ordered, casual clean up is part of a good life.
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Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Nido's CRM and digital community.
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Ownership: There’s HUGE room for creativity at Nido Creativo, after all it’s what we’re all about! Actively play with it, imagine, and bring forth that creator you are, we are!.
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Make recommendations to the owners about new features or perks that will entice members.
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With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing.
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Attend regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals.
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Share perspectives on the team with ownership.
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Admin stuff:
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Utilize a variety of coworking software applications manage the space and membership
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Inform members about preventive facility maintenance programs or issues that may impact them.
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Submit maintenance requests for repairs to the owners or maintenance personnel
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Mail & deliveries - send and receive
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Supply/inventory management
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What makes a great community manager
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Fosters "spontaneous" interactions that help our members’ brands grow.
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Reliable, punctual and trustworthy.
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Her/his passion about the vision sells by itself
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Plans events
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Maintains cleanliness and ensures everything is in working order.
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Does community outreach.
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Handles mail and deliveries.
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Provides good energy to members and visitors alike.
Experience and Requirements
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2-4 years experience with increasing responsibility in either a sales or customer service role
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Demonstrated project management skills
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Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on
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Experience managing social media campaigns
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Experience with written content generation in an art/creative environment and graphic design skills
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Passion for Playa de Carmen and our creator community
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Interest in working both independently and with frequent interactions with the owners
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Fluent in English and Spanish
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A high level ethics, empathy and dependability
Benefits
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The salary may vary according to the level of your experience, starting at 10.000 mxn pesos per month + commissions
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After 3 months with us, you can have access to a medium level medical insurance.
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If you have a personal project let's make it grow, our team has financial and business experts that can coach you one hour a week.
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One week fully paid vacation the first year.
Highlights
💪 Personal & Professional Growth
🚀 High Growth Potential
🔑 Work with the founders
IS THIS YOU?!